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How Compliance Views AI Agents, LLMs, and Data Sovereignty
Compliance in banking and insurance is embracing AI agents, LLMs, and the cloud, with costs and data sovereignty as key decision factors.
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ACTICO Anti-Money Laundering detects suspicious payments, behavioural patterns, and anomalies in customer relationships. Cloud-first, AI-ready, and designed with flexible workflows, it offers banks, insurers, and financial service providers a modern and secure compliance environment. Compliance officers can generate suspicious activity data directly in the solution and upload the XML file to the FIU via goAML.
Money laundering scenarios in the insurance sector differ significantly from those in banking. Potential misuse of insurance policies — whether in new business, policy administration or the payout phase — can often be identified through patterns such as frequent early cancellations, unusually high top-up payments or changes to the policyholder.
An overview of typical insurance-related scenarios is available in our AML trend report.
How do business rules recognise suspicious transactions and patterns linked to money laundering?
Business rules in an AML system are pre-configured criteria used to monitor potential money laundering. Examples include limits on financial transfers, unusual money movements, and suspicious customer behaviour compared to a client’s normal pattern or that of their peer group.
ACTICO Anti-Money Laundering comes with a standard rule set to check transactions and personal data. When an anomaly occurs, the system notifies the money laundering officers and automatically initiates a workflow for further processing of these ‘hits’.
How can machine learning help reduce false positives in the AML process?
Machine Learning (ML) is a powerful method within artificial intelligence, particularly well-suited to reducing false positives in AML systems. ML models are trained using a combination of compliance officers’ expertise (expert knowledge) and historical money laundering cases (data knowledge). This complements the system’s rule-based verification algorithms, leading to improved detection performance by prioritising true positives over managing false alerts.
An ACTICO project with a retail bank demonstrated the significant potential of machine learning in reducing false positives in the fight against money laundering. A validation dataset showed that that bank eliminated approximately 40% of false positive alerts.
How does machine learning improve customer segmentation in AML?
Machine learning analyses customer data automatically, grouping customers into clusters based on behaviour, risk profile, and other factors. This reveals distinct segments and meaningful patterns—helping compliance teams focus where it matters most.
How does Generative AI support AML efforts?
Generative AI automates time-consuming research and regulatory reporting. For suspicious activity reports (SARs) to Financial Intelligence Units (FIU) or the Swiss Money Laundering Reporting Office MROS, GenAI extracts relevant information from complex datasets, evaluates findings, and generates structured drafts—dramatically reducing manual effort. AML experts simply prompt the AI to search data sources and produce a first draft. The result: faster, more accurate reporting.
What is important about risk classification in the AML process?
When calculating AML risks, various factors are taken into account—including customer risk (e.g. PEP status), product risk, transaction risk, country risk, and the risk associated with distribution channels.
Even broader sets of information can further enhance risk assessments. These may include partner details, business relationship structures, geographical data (such as countries of residence or nationalities), and external sources like customer screening results.
At ACTICO, business relationships are assigned a risk level based on these factors. While the risk level is generated automatically, it can be adjusted manually where needed. Key elements such as source of wealth, expected transaction volume, deposit levels, and the origin of assets can also be included. Users can easily define additional custom risk factors to tailor the model precisely to their needs. In exceptional cases, analysts can manually assign a specific risk classification.
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