Decision Management 

Automate and optimize operational business decisions to drive digital transformation.

Operational Decision Management
Manage & Automate Business-Critical Decisions

What is Decision Management?

Banks and insurance companies adopt decision management to optimize, digitize and automate their operational decisions. These decisions are often business-critical and too complex for traditional approaches. For example, credit decisions or risk assessments can require hundreds or thousands of decision rules. These include sophisticated scoring models, calculations, pricing strategies, compliance checks and much more. Instead of implementing these decision rules in the form of hard-wired application code, in spreadsheets or in static business process models, decision management standardizes and simplifies how decisions are defined, automated and maintained.

Decision Management Enables Digital Transformation

Decision management helps realize end-to-end business processes and truly digital interactions. Bottlenecks in the process flow caused through manual decision-making are replaced through automated decisions. This way, companies realize real-time digital interactions. At the same time, decision management meets the specific demands of the financial industry:

Improved transparency over decisions and accompanying risks

Increased efficiency through automation

High consistency and flexibility of decision making

Audit-proof traceability of decision making

Decision Management enables digital transformation through automation

Decision Management Systems

Decision Management Systems (Decision Management Suites) support companies across the entire decision management process.


Graphical decision modeling tools allow business and technical users to uncover, define and document their operational decision-making processes.


The decision models are stored in one central repository allowing users and teams to collaboratively and securely manage and optimize these models with their versions.


decision engine allows the automated execution of decision models. This is usually done as webservices (decision services) that can be used by any process or business application.


If changes are necessary, users simply access the centralized decision models. They quickly and flexibly realize their changes without the need to adapt any process or application. This way, the business gets independent from IT release cycles.

Software for Operational Decision Management
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Software for digitizing case-based decision making
ACTICO Platform
The Decision Management Suite

Companies use ACTICO Platform to automate and optimize their operational decisions. They create highly flexible decision management applications in no time and digitalize their decision-centric business models.

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Software for Intelligent Decision Automation through Machine Learning
ACTICO Machine Learning
Use artificial intelligence to automate operational decisions

ACTICO Machine Learning is an integrated software platform for intelligent decision automation. It offers a well-aligned toolset for modeling, managing and automating operational decisions and apply machine learning technology.

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Automate rules-based operational decisions
Manage and automate business rules

With ACTICO Rules, companies automate their rule-based decisions. Business professionals maintain their business rule logic autonomously and implement changes independent of IT release cycles. Watch the video and learn more about ACTICO Rules.

Downloads & further information
ACTICO Software
The Basis for Digitizing Business Decisions

ACTICO develops software solutions and products for automated decision management. With ACTICO Platform and ACTICO Rules, ACTICO provides the technological basis that enables companies to create, test, implement and maintain decision management solutions and optimize business performance.