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Workflow-Based Decisioning Applications

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Unclear business situations require efficient case handling. ACTICO Decision Management Platform allows companies to implement dynamic, workflow-based decisioning applications that connect people and information.

Why decision workflows?

Human expertise for case-by-case decisions

Automation does not make sense for all operational business decisions. In some situations, human expertise outperforms straight-through processing – for example, when investigating compliance violations, when identifying fraudulent transactions or in other unclear situations. This requires individual consideration by people on the basis of enriched information. ACTICO Decision Management Platform lets companies implement dynamic, workflow-based applications for better case-by-case decisions.

Flexible applications based on a powerful platform

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ACTICO Decision Management Platform lets you implement dynamic web applications that combine automated processing with human workflows. These applications bring together the right caseworker with the right information to make the best decision in each case.

  • Dynamic, context-driven web user interfaces and forms
  • Workflow integration supporting sophisticated worklists
  • Revision-safe documentation of all decisions made
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Case-related decision making is more than workflow management. It also requires the management of related information, business rules, predictive models, user forms, documents and KPIs. ACTICO Decision Management Platform applications combine all aspects required for efficient case processing.

  • Intelligent and ad-hoc case routing
  • Support for various simulatenous workflow versions
  • Reporting and dashboards
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As a low-code development platform, ACTICO Decision Management Platform enables fast and easy development of applications. Business and IT users can implement enterprise applications collaboratively. Changes can be implemented in no time at all – whether a new workflow, the change of a business rule or the addition of a new form field.

  • Integrated, graphical and model-driven application development
  • Model versioning and change management
  • Hot deployments and high scalability

Learn more about ACTICO Decision Management Platform

Benefits

Business applications that change with you

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Faster case processing

The combination of decision automation and human workflows ensures faster case processing and increases employee productivity. Companies optimise their responsiveness to customer requests – and with it, customer satisfaction.

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Faster time to market

ACTICO Decision Management Platform shortens the time to market through the integrated, low-code development approach. Powerful web applications can be created quickly and changed in no time when business requirements change.

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Audit-proof decisions

The entire decision-making process is audit-proof and comprehensible. All case processing activities can be traced back. All application layers are based on versioned models that can be reproduced at any time.

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