ABOUT Santander UK plc

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander UK is one of the leading personal financial services companies in the United Kingdom, and one of the largest providers of mortgages and savings in the United Kingdom. The bank has circa 20,000 employees, 14 million active customers, 64 corporate business centres.

The Challenge

Santander UK has recently completed an impressive multi-year digital transformation program to implement an end-to-end customer onboarding, credit risk and fulfillment solution. Keeping customer experience at the core, the bank needed a robust and centralized platform to manage its internal rating models.

The Solution

Ultimately, Santander UK selected ACTICO’s Credit Risk Management Platform as its centralized solution to host and execute the internal credit rating models. The Platform was closely integrated with the bank’s credit origination workflows to deliver a seamless end-user-experience.

  • Deliver an effective end-to-end digital user experience
  • Close integration of the rating models with the new cloud-based bank operating system
  • Both the platform and the models it hosted had to be flexible enough so the bank’s risk methodology teams could easily adapt them as required
  • Regulatory compliance also had to be ensured at any point in the process

Talk to our experts regarding our Credit Risk Management Platform.

Contact us

Contact us