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27.07.2026|

At the core of the new capabilities is the AI Agent Connector for ACTICO Modeler, the modeling environment of the ACTICO Decision Management Platform. It links the platform directly to the AI tools institutions already use. Teams describe a requirement in plain language, and the connected agent works directly inside the platform: it accesses and edits decision models, generates test cases, and creates documentation. The result is a graphical, readable model, not hidden code. Experts can trace, review, and explain every rule, and they sign off before a change moves from the test environment to production.
The connector is built on MCP (Model Context Protocol), an open standard that makes the connection LLM-agnostic: Anthropic Claude, GitHub Copilot, OpenAI Codex CLI or any MCP-compatible model. No new AI vendor. No compromise on data sovereignty.
Credit and compliance teams face pressure from two directions. They build new decision models when regulations change or products launch, and they continuously adapt existing models to shifting risk parameters and policies. Both have traditionally taken weeks from requirement to tested, approved, production-ready logic. Regulatory deadlines and market conditions rarely allow that much time. The new capabilities shorten the cycle significantly without skipping a single governance step: in customer and internal benchmarks, executable decision logic took shape up to 65 percent faster, and the effort for test creation and documentation fell by up to 90 percent. Individual results vary depending on the starting point.
AI agents that change decision logic without human approval are not a solution for regulated institutions; they are a new risk. Generic AI tools can write rules, but they cannot govern the decisions those rules make. ACTICO comes at this from the opposite direction: from decision management for banks and insurers, where every decision must be explainable and auditable. The new capabilities add the speed of AI to that core.
“Regulated financial decisions need AI that works inside the governance framework, not around it,” said Thomas Knöpfler, Executive Vice President Credit Solutions at ACTICO. “At the same time, we are seeing the reach AI has in complex rule models: in one customer project, the agent found and fixed an error within two minutes that conventional tools had been unable to locate. The AI agent accelerates the work, and the expert remains accountable for every change before it goes live.”
The new agentic AI capabilities build on a platform proven in regulated environments: banks, insurers, and financial services providers worldwide use the ACTICO Decision Management Platform to make business-critical decisions in real time and at scale. The platform is also the engine behind the ACTICO solutions for credit decisioning and compliance, so institutions running those solutions benefit from the new agentic AI capabilities as well. In 2026, ACTICO has been recognized a Leader in the Gartner® Magic Quadrant™ for Decision Intelligence Platforms.
“In regulated industries, and especially in financial services, AI must be adopted in the most responsible way: AI proposes, humans decide, and every step is documented. That is what we are building at ACTICO, and that is what our customers can count on.”
— Hans Jürgen Rieder, CEO, ACTICO
For ACTICO, today’s release is a first step. The goal is decision systems that monitor portfolio signals, regulatory changes, and market indicators and proactively propose adjustments to the decision logic, with experts approving every change. For regulated industries, that is the only viable path forward.
The new agentic AI capabilities are available with the Modeler Release 9.5 of the ACTICO Decision Management Platform . For more information: www.actico.com
Gartner disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research and advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates. All rights reserved.
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