Through digital automation, credit decisions become faster, more efficient, and more reliable

Challenge

In view of ever-shorter innovation cycles and volatile economic development, innovation decisions must be made at shorter notice today than ten years ago. Inflexible legacy systems often hinder this, such that process improvements and new services take a lot of time and expense to implement – if they can be implemented at all. SüdLeasing therefore decided to make a radical clean break and switched to a modern flexible platform from ACTICO. This is an example of how digitizing essential decision-making processes can improve the efficiency of business operations and significantly reduce processing time.

The task: Acceleration through automation

Legacy systems were necessitating a lot of manual activity during the processing of financing applications. Media disruptions and fragmented processes had resulted from evolved, disparate systems. The considerable manual effort was causing high costs and delaying the decision-making. These problems could not be solved within the existing application landscape. Simpler, consistent processes had to be implemented, as a prerequisite for accelerating request processing through partial or full automation. This meant replacing the legacy systems with a contemporary solution.

Solution

ACTICO’s Credit Risk Management Platform, in combination with suitable modules, is the appropriate solution with which to simplify and accelerate credit risk management. While bringing acceleration and increased efficiency to business operations, it also ended the dependence on the software supplier, so SüdLeasing can now set its own pace when it comes to innovation.

Impact

For 80 percent of submitted credit requests, SüdLeasing can now present a decision and detailed offer within 48 hours on the basis of its risk cockpit. For more complex cases, which previously took up to six weeks, the processing time has been reduced to two weeks.