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ACTICO Companion

Your AI-powered assistant for smarter platform use

Receive instant support for all your questions about using the ACTICO Decision Management Platform – anytime, intuitively, and securely.

 

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Why ACTICO Companion?

Making informed business decisions efficiently requires quick access to relevant information. Searching manually through extensive product documentation can be time-consuming and disruptive to your working procedures. This is especially true when dealing with complex platform functionalities such as rule modelling or new features, where valuable time can easily be lost. 

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ACTICO Companion is the intelligent chatbot designed to solve exactly these challenges. Powered by advanced AI technology, it gives you instant access to information from the product documentation and combines it with the general knowledge of a powerful AI model. Whether you’re looking for answers on using specific components and features, need tips for implementing and managing rule model lifecycles, or require support for newly released functionalities – ACTICO Companion is here to support you. 

With precise answers, practical tips, and direct support during your daily work, ACTICO Companion boosts your efficiency and ensures a significantly improved user experience. Start unlocking the full potential of the ACTICO Decision Management Platform – with intuitive, secure, and always-available AI support from ACTICO Companion. 

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Function and Benefits

What can ACTICO Companion do for you?

 

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Instant information access – 24/7

Quickly find relevant information about functionalities, working procedures and best practices. ACTICO Companion provides the insights you need to use all platform components effectively – anytime, even outside regular business hours. 

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Answers to standard queries

Instead of waiting for support responses, the AI-powered assistant instantly answers frequently asked questions – allowing you to continue working without interruption. 

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Real-time guidance

Step-by-step support for configurations, rule modelling, managing rule model lifecycles, automated execution and troubleshooting. ACTICO Companion offers clear guidance in many scenarios and significantly reduces manual information searches. 

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Boosts your productivity

ACTICO Companion helps streamline your platform-related working procedures and enables faster, better-informed decision-making. 

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Continuous improvement 

Within each session, ACTICO Companion delivers results that are increasingly tailored to your use case – continuously improved through user feedback and more advanced AI models.

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Ongoing maintenance

All documents are updated with each new platform release, ensuring the AI-powered assistant is always up to date. 

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Reduce manual effort with your AI assistant

How ACTICO Companion works

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AI-powered support in real time – always accessible and easy to use: 

  1. Request access: Simply request your personal login credentials via the contact form. Our expert team will contact you at the business email address you provided. Access is free of charge for our existing customers for the first year starting in 2025. You will receive access for a fixed period of 12 months. It will not renew automatically.
  2. Log in:  Access ACTICO Companion via browser using your credentials.
  3. Ask your question: Enter your questions or tasks related to platform features and working procedures in the chat window.
  4. Receive an instant response: Work productively with AI support – no delays, no interruptions.
  5. If ACTICO Companion is unable to provide a suitable answer, you have the option to directly submit a support ticket.

 

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ACTICO Companion

Using generative AI in a responsible way

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ACTICO Companion is a web-based AI assistant that supports you in using the ACTICO Decision Automation Platform. As part of ACTICO’s commitment to the responsible integration of generative AI, the assistant helps you work more productively and efficiently – without the need for time-consuming manual searches through documentation.

By complying with regulatory requirements, ACTICO Companion ensures that it uses generative AI in a secure and controlled manner. This not only boosts your productivity but also guarantees full compliance with all applicable guidelines.

Your chat history is processed anonymously to improve the service – unless you explicitly submit a support request, in which case the chat transcript will be shared with the support team. Please refrain from entering any sensitive or confidential business information.

Please also note that the responses provided by ACTICO Companion are intended solely as support and do not constitute legally binding advice.

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ACTICO Companion – frequently asked questions

Get the most out of your AI assistant

 

What is ACTICO Companion?

ACTICO Companion is your digital assistant for more efficient use of the ACTICO Decision Management Platform – providing instant, reliable information on features, working procedures, and best practices to help you save time and boost your productivity. 

How does ACTICO Companion work?

Simply enter your question or task into the chat window in either English or German. ACTICO Companion analyses your input using a powerful AI and responds instantly. Over time, as usage continues, responses become increasingly tailored to your specific use case within a session. 

How is your data handled when using the assistant?

Your chat inputs are processed anonymously and used solely to improve the service or in relation to your submitted support requests. Please do not enter any sensitive or confidential business information. 

Who can request access to ACTICO Companion?

Access is currently available to ACTICO customers and partners as part of the initial rollout. It is granted per user.

Is ACTICO Companion free to use?

Access is free of charge for our existing customers and partners for the first year starting in 2025. It is granted for a fixed 12-month period and does not renew automatically.

What’s next for ACTICO Companion?

The current chatbot module functionality is only the starting point. It is the first in a growing series of modular features within ACTICO Companion, built on advanced AI technology. We are already working on integrating ACTICO Companion directly into ACTICO Modeler to simplify modelling while enforcing design patterns, best practices, and naming conventions. 
We have also identified use cases for generative AI in our credit and compliance solutions and are actively implementing them. 

Your digital companion – simple, efficient, innovative

Ready to save valuable time and significantly boost your efficiency?
Request your personal access to ACTICO Companion now and experience how intuitive and productive working with the ACTICO Decision Management Platform can be. 

Access is free of charge for our existing customers and partners for the first year starting in 2025. It is provided for a fixed period of 12 months and does not renew automatically. 

After you submit the contact form, our expert team will reach out to you with your personal login credentials.