Cross-Border Transactions

Automate Decisions in Cross-Border Banking


Current regulatory requirements for investor protection (e.g. MiFID 2, MiFIR, PRIIP, OGAW or FIDLEG) pose special challenges, in particular for banks with significant volumes of international business. Depending on the context, banks have to arrive at clear and traceable answers to the question of whether client advisors are allowed to offer a product or service. Your employees always find the correct answer in an IT-based, consistent and audit-proof way with ACTICO – for ensured cross-border banking compliance.


Regulatory Requirements are Becoming more Complex, particularly in Cross-Border Banking

Banks worldwide have to deal with an increasing number of regulatory requirements. Many countries have raised the level of customer protection and have implemented different measures. The European Union as well, has introduced numerous conditions for the sale of financial products and the provision of financial services. A few of the most well-known ones are:

MiFID 2, MiFIR & Suitability

Suitability is an integral part of the investment advisory process today. Banks have to comply with regulatory requirements such as MiFID (Markets in Financial Instruments Directive) to coordinate client wishes regarding products of investments. The requirements are intended to ensure that products and services are suited to the situation and requirements of the client. This includes proof that the client’s risk profile and personal preferences have been determined and taken into consideration. The risk profile takes the client’s risk capacity into account through both an objective consideration of age, assets and liabilities, and a subjective consideration of investment experience, aims and risk appetite.


The European Union regulation on key information documents (KIDs) for packaged retail investment and insurance-based products (PRIIPs) requires, for a large number of financial products and clients, that the bank provides the client with the appropriate KID at the appropriate time.

The UCITS (Undertakings for the Collective Investment in Transferable Securities) directive of the European Economic Area requires the provision of key investor information documents (KIIDs).

The Swiss Financial Services Act FIDLEG (Finanzdienstleistungsgesetz) introduced the so called Basic Information Sheets (BIB) as a key information document in Switzerland.

Cross-Border Business

Banks engaging in global, cross-border business face a complex task: Statutory requirements of several countries have to be taken into consideration. The following factors need to be considered: the location of the bank, the locations of the contracting partners, the beneficiaries, and the agents to third countries. Many banks doing cross-border business concentrate on a few core countries with sufficiently high sales volumes. Even in their core markets, they find it impossible to ensure consistent compliance with rules, despite frequent employee training. The loss of sales and inconsistent compliance with regulatory requirements can be avoided with cross-border suitability software. Risk decreases and the capacity to act increases, if predefined rules and/or the bank’s own product range change.

Solution approach

Efficient and Traceable Compliance with Regulatory Requirements

Initially, banks typically relied on training and voluminous documents (country manuals) to ensure compliance in cross-border banking. However, the multitude of possibilities and the rapid changes to both regulatory requirements and their own product portfolios hindered consistent and efficient compliance by these means. The following approach shows a way in which banks can reduce risks and expenditure.

Standardized Solution

The application of ACTICO’s Cross-Border Suitability Workplace is a basic step: With this standard software, client advisors check the client constellation against the current set of digitized instructions (country manuals) for all relevant countries. These can be obtained and adapted electronically. Decisions taken by client advisors in customer-related business could be traced later. This reduced the risk for the client advisor and the bank.


On this basis, the bank can integrate automatic checking into all relevant processes. ACTICO’s Central Cross-Border Suitability Engine provides urgently needed services. Cross-border compliance is progressively and seamlessly integrated into an increasing number of processes until all relevant processes are covered. Every supported process reduces time expenditure for personnel and, with that, costs for the bank.


Reduced Advisory Risk

Reduce your advisory risks and the associated risk of financial damage, reputational damage and sanctioning by public authorities by avoiding illegal activities.

Efficiency & Cost Reduction

Minimize expenses and costs for research, clarification and documentation in the advisory process by using IT-supported digital country manuals.

Better Customer Relations

The electronic provision and evaluation of country manuals shortens response times significantly, provides you with an ad-hoc overview of permitted client activities and thus, increases customer satisfaction.

Highest Quality Advice

Consistent cross-border suitability reviews are now available across all applications and for all users in the front, middle, and back office. Decisions can be traced in a completely transparent manner and are fully auditable.

New Market Potential

The multitude of digital country manuals not only safeguards your business in existing markets, but also creates new market opportunities for international growth.

Rapid Implementation

Thanks to the proven business rules management system by ACTICO, our solution is easily and quickly customized to individual requirements, e.g. overwrites of grey zones.

Cross-Border Suitability

Software for manageing regulatory requirements in cross-border banking.

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Cross-Border Suitability

Managing regulatory requirements to ensure compliance in cross-border banking.

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