Webinar featuring Mike Gualtieri of Forrester Research

10 Must Haves for AI-powered Digital Decisioning Platforms

Combine the Best of Humans, AI and Rules for Automated Decisions


  Guest speaker Mike Gualtieri, VP and Principal Analyst, Forrester
  Volker Großmann, CTO, ACTICO


An optimally implemented Digital Decisioning Platform (DDP) forms the backbone and brain of a company. What should you consider when choosing a DDP?

Mike Gualtieri gives you some guidance from his latest research and customer insights:

  • Why are Digital Decisioning Platforms important for organization success
  • What are the value propositions of a DDP?
  • Customer insights: Why do they use a DDP?
  • Adoption challenges and maturity levels of customers

Volker Großmann shows some use cases and explain how to combine best of humans, AI and rules for automated decisions:

  • AI/Machine Learning + Business Rules Engine integration (use case: compliance/fraud)
  • Apps to support complex decision processes (use case: corporate lending)
  • Micro-service/Cloud deployments (use case: customer experience)