Combine the Best of Humans, AI and Rules for Automated Decisions
March 23, 2021 | 4:30 pm CET | 11:30 am EDT | 8:30 am PDT
Mike Gualtieri, VP and Principal Analyst, Forrester
Volker Großmann, CTO, ACTICO
An optimally implemented Digital Decisioning Platform (DDP) forms the backbone and brain of a company. What should you consider when choosing a DDP?
- Why are Digital Decisioning Platforms important for organization success
- What are the value propositions of a DDP?
- Customer insights: Why do they use a DDP?
- Adoption challenges and maturity levels of customers
Volker Großmann shows some use cases and explain how to combine best of humans, AI and rules for automated decisions:
- AI/Machine Learning + Business Rules Engine integration (use case: compliance/fraud)
- Apps to support complex decision processes (use case: corporate lending)
- Micro-service/Cloud deployments (use case: customer experience)