Cross-Border Banking

Offer financial products efficiently and in compliance with regulatory requirements (MiFID-II, PRIIPs ...)

Make consistent decisions

Suitability, MiFID and cross-border banking represent a large number of rules and regulations that need to be considered when selling financial products and services. ACTICO Rules delivers results from rule-based analysis and handles the decision making.

Regulatory requirements are becoming more complex, particularly in cross-border banking

Banks worldwide have to deal with an increasing number of regulatory requirements. Many countries have raised the level of customer protection and have implemented different measures. The European Union as well, has introduced numerous conditions for the sale of financial products and the provision of financial services. A few of the most well-known ones are:

MiFID 2, MiFIR & Suitability

Suitability is an integral part of the investment advisory process today. Banks have to comply with regulatory requirements such as MiFID (Markets in Financial Instruments Directive) to coordinate client wishes regarding products of investments. The requirements are intended to ensure that products and services are suited to the situation and requirements of the client. This includes proof that the client's risk profile and personal preferences have been determined and taken into consideration. The risk profile takes the client's risk capacity into account through both an objective consideration of age, assets and liabilities, and a subjective consideration of investment experience, aims and risk appetite.


The European Union regulation on key information documents (KIDs) for packaged retail investment and insurance-based products (PRIIPs) requires, for a large number of financial products and clients, that the bank provides the client with the appropriate KID at the appropriate time.

The UCITS (Undertakings for the Collective Investment in Transferable Securities) directive of the European Economic Area requires the provision of key investor information documents (KIIDs).

The Swiss Financial Services Act FIDLEG (Finanzdienstleistungsgesetz) introduced the so called Basic Information Sheets (BIB) as a key information document in Switzerland.

Cross-border business

Banks engaging in global, cross-border business face a complex task: Statutory requirements of several countries have to be taken into consideration. The following factors need to be considered: the location of the bank, the locations of the contracting partners, the beneficiaries, and the agents to third countries. Many banks doing cross-border business concentrate on a few core countries with sufficiently high sales volumes. Even in their core markets, they find it impossible to ensure consistent compliance with rules, despite frequent employee training. The loss of sales and inconsistent compliance with regulatory requirements can be avoided with cross-border suitability software. Risk decreases and the capacity to act increases, if predefined rules and/or the bank's own product range change.

Efficient & traceable compliance with regulatory requirements

Initially, banks typically relied on training and voluminous documents (country manuals) to ensure compliance in cross-border banking. However, the multitude of possibilities and the rapid changes to both regulatory requirements and their own product portfolios hindered consistent and efficient compliance by these means. The following approach shows a way in which banks can reduce risks and expenditure:

Automating cross-border banking processes

Standardized Solution

The application of ACTICO's Cross-Border Suitability Workplace is a basic step: With this standard software, client advisors check the client constellation against the current set of digitized instructions for all relevant countries. The appropriate digital instructions (country manuals) can be obtained and adapted electronically.  Decisions taken by client advisors in customer-related business could be traced later. This reduced the risk for the client advisor and the bank.


On this basis, the bank can integrate automatic checking into all relevant processes. ACTICO's Central Cross-Border Suitability Engine provides urgently-needed services. Cross-border compliance is progressively and seamlessly integrated into an increasing number of processes until all relevant processes are covered. Every supported process reduces time expenditure for personnel and, with that, costs for the bank.

ACTICO Software for Cross-Border Banking
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Software to secure customer's investor protection
Cross-Border Suitability
Make decisions based on digital country manuals
New regulatory requirements for investor protection pose special challenges, in particular for banks with significant volumes of international business. ACTICO's Cross-Border Suitability Solution answers the question of whether you are allowed to offer a product or service to a given client – using IT-based decision-making and in an audit-proof way.
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Rule technology to meet suitability & MiFID requirements
Meet suitability & MiFID requirements
Customers rely on our business rules management system (BRMS), ACTICO Rules, to meet suitability and MiFID requirements. The unique graphical approach allows business professionals to update the underlying check and decision logic rapidly and flexibly.