LGT is the largest private banking and asset management group in the world to be owned by an entrepreneurial family. They consider the wave of regulation to be a huge driver of costs in private banking. That is why the bank has decided to embark upon an unusual project: “Turn regulation into benefits and profit”.
What is behind the project?
LGT is aware that the implementation of regulations is unavoidable. This realization gave rise to the idea of using its technical environment to increase efficiency in private banking and IT.
For these stakeholders, advantages are apparent:
- Clients benefit from more tailored offers
- Relationship managers have more time for advising their clients
- LGT benefits from greater customer satisfaction